As a new member of the retailing world, you likely have many questions about what you need to do and the steps you need to take to grow your business or advance in your profession. While firsthand experience and mentorships are great ways to learn what the retail sector demands, you can fast-track your progress by taking the LBS Certificate Programme for Retail Practitioners.
The first African online course of its kind, the Retail Practitioners Course will allow you to gain an understanding of what retailing entails at your own pace. With 4 hours of pre-recorded video content your horizons will be expanded after taking the programme.
This programme offering covers the following topics:
1. Introduction to Retailing
2. Managing Your Retail Career Opportunities in Africa
3. Introduction to African Consumer Behavior and Shopper Marketing
4. African Retail Environment: legal, economic and socio-political
5. Physical and Virtual Selling Skills for Retail Practitioners
6. Customer Service Playbook for Africa
7. Ethical issues for retail practitioners in Africa
8. Retail Finance & Accounting Basics
