This Human Centered Design Workshop is a training targeted at financial service providers delivered by the Sustainable and Inclusive Digital Financial Services (SIDFS) of the Lagos Business School across select markets, in partnership with IPA’s Financial Inclusion Program. The virtual lab exposes participants to the application of HCD methodology for developing customer-centric financial products aimed at improving financial inclusion.
The workshop also cuts across behavioral economics and how biases affect how customers manage their income. It also focuses on women's financial inclusion, challenges faced by women-owned micro, small and medium-sized enterprises (MSMEs), and how to design products with a gender lens, using experimental and non-experimental methods for testing prototypes and measuring their social impact.
- Faculty: Olayinka David-West
- Faculty: Nkem Iheanachor
- Faculty: Rebecca Rouse
A training on human-centered and innovative product design and development for financial service providers aimed at building customer-centric financial products with compelling value propositions that spur adoption and financial inclusion at large.
A 5 week course on building and enhancing sustainable business models for financial inclusion.
This Human Centered Design Workshop is a training targeted at financial service providers delivered by the Sustainable and Inclusive Digital Financial Services (SIDFS) of the Lagos Business School across select markets, in partnership with IPA’s Financial Inclusion Program. The virtual lab exposes participants to the application of HCD methodology for developing customer-centric financial products aimed at improving financial inclusion.
The workshop also cuts across behavioral economics and how biases affect how customers manage their income. It also focuses on women's financial inclusion, challenges faced by women-owned micro, small and medium-sized enterprises (MSMEs), and how to design products with a gender lens, using experimental and non-experimental methods for testing prototypes and measuring their social impact.
- Faculty: Kathryn Glynn-Broderick
